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These terms set out the rules that apply when you use aq880 — covering your account, the actions you take on the platform, and how we handle the relationship between us. Access and eligibility depend on your local law and the regions where aq880 is available.
By opening and using an aq880 account, you agree to the conditions set out here. These terms apply to every action taken under your account — including wallet transactions made through bKash, Nagad, or Rocket; session activity; and any communication you send through our support routes. We may update these terms when our services or applicable requirements change. When that happens, we will make the revised version available through your account area, and continued use after the update date means you accept the changes. If any part of these terms conflicts with local law in your region, the locally applicable rule takes precedence. We do not override jurisdiction-specific requirements. Your account is personal to you; you are responsible for keeping your login details secure and for all activity that takes place under your account. If you believe your account has been accessed without your permission, contact us through the support route shown in your account settings immediately. These terms do not limit any rights you hold under the consumer protection laws of your eligible region.
Understanding the boundaries of this policy helps you know exactly what we are responsible for and where third-party rules take over.
These terms govern how you open, use, and close your aq880 account, including login, session activity, and the account settings available to you on the platform.
Wallet actions — deposits and withdrawals processed through bKash, Nagad, or Rocket — fall within these terms. The payment provider's own conditions also apply to each transaction on their side.
Games, odds, and content displayed within the aq880 platform are covered by these terms. Game content is supplied by studios including JDB, Spadegaming, Habanero, and Microgaming; their individual content licences sit alongside ours.
External sites, payment apps, or services you reach by leaving aq880 are not covered here. We are not responsible for the terms, privacy practices, or conduct of those third parties.
You have clear, practical options for managing your account and the information held within it. To review your transaction history, open the account wallet section — every deposit and withdrawal processed through bKash, Nagad, or Rocket is logged there with a timestamp and reference number. If any personal detail on your account is incorrect — such as your registered contact information — you can update it directly in the account settings page. For details that cannot be changed through self-service, raise a request through our support route and we will process the correction. If you have a question about how your account data is used or stored, you can submit that question through the same support channel. We aim to respond to account-related requests in a reasonable time, and we will confirm receipt of your query. You may also request account closure at any time by contacting support; we will explain any steps required before the account can be closed.
Your full transaction log is available in the account wallet section, showing every bKash, Nagad, and Rocket movement with reference details.
Update contact information and account preferences directly in account settings; for fields that require verification, submit a correction request through support.
Any question about data use, account status, or policy interpretation can be sent through the support route listed in your account area.
Account closure, access disputes, or policy concerns are handled through our published support channel; we confirm receipt and follow up on each request.
If you have a question about these terms or need to act on a right described in this policy, use the contact routes available in your account area. We do not publish channels that are not actively monitored.
Open the support section inside your aq880 account to submit a query about these terms, your account status, or a transaction record.
A contact email address is listed in the account help section for written policy queries and formal correction requests.
The help centre within the platform covers common policy questions and account procedures; check there first for faster answers.
We take the handling of your information seriously and apply consistent practices across data storage, session security, and policy updates.
Account data is stored and processed in line with the requirements of the regions where aq880 operates. We do not share your personal details with third parties except where required to process a transaction or comply with applicable law.
Your account is protected by login credentials that only you control. We recommend reviewing your account settings regularly and contacting support immediately if you notice any activity you did not authorise.
When these terms change, the updated version is published in your account area with a revision date. Continuing to use the platform after that date constitutes acceptance of the revised terms.
To request a correction to your account data or to ask a question about how this policy applies to you, use the support route shown in your account settings — that is the correct path for all policy-related requests.
Answers to the questions we hear most often about how these terms work and what they mean for your account.
These terms apply to anyone who opens and uses an aq880 account. Access and eligibility depend on your local law and the regions where the platform is available. If you are unsure whether the platform is available in your region, check the eligibility information in the account registration area.
When we update these terms, the revised version is published in your account area with a clear revision date. If you continue using your account after that date, you are accepting the updated terms. We do not make changes without publishing them first.
Yes — wallet transactions processed through bKash, Nagad, or Rocket are covered by these terms. Each payment provider also has its own conditions that apply on their side of the transaction. Both sets of terms apply at the same time.
For details you can edit yourself, go to account settings and update the relevant field. For information that requires verification before it can be changed, submit a correction request through the support route in your account area and we will process it.
Yes. You can request account closure at any time by contacting us through the support route listed in your account settings. We will confirm the steps required and process the closure once any outstanding account conditions are resolved.
Where any part of these terms conflicts with the applicable law in your eligible region, the local legal requirement takes precedence. These terms are not intended to override jurisdiction-specific consumer rights or regulations that apply to you.