aq880 Privacy Policy: How We Handle Your Information
aq880 collects and uses your information only to operate your membership, process transactions through bKash, Nagad and Rocket, and keep your session secure. What we do with your data, how long we keep it, and how you can request changes — it is all set out here, and access to this platform depends on your local law and eligible regions.
Account Data Protected
bKash, Nagad, Rocket Transactions Covered
Your Rights Clearly Stated
Contact Route Available
POLICY SCOPE NOTICE
What This Policy Covers and How It Applies
This policy applies to every interaction you have with aq880 — from the moment you open an account to each session you start and every transaction you complete. When you fund your account through bKash, Nagad or Rocket, we receive the reference data needed to confirm and record that transaction; we do not store your full wallet credentials. Your name, contact details and transaction history are held on secured servers and are not sold or shared with third parties for marketing. We collect device and session data — browser type, IP address, session duration — to maintain platform integrity and detect irregular activity. Cookies are used to keep your session active and remember your preferences; you can manage cookie settings through your browser. This policy does not cover third-party sites you may reach through links on our platform. Where local law restricts access to online account services, eligibility is determined by your jurisdiction. If you have questions about how a specific data point is used, the contact route in the support section below is the right place to start. We update this policy when our practices change and note the revision at the top of this page.
bKash Transactions
When you transact via bKash, we log the reference number and amount to reconcile your account wallet. Your bKash PIN and full account number are never stored on our platform.
Nagad Transfers
Nagad payment references are recorded against your account for transaction history. We do not retain Nagad credentials beyond what is needed to confirm the transfer.
Rocket Payments
Rocket transaction IDs are stored in your account ledger so you can review past deposits. No Rocket wallet password or full number is held by aq880.
Session Data
IP address, device type and session timestamps are logged to protect account integrity. This data is reviewed only when unusual activity is flagged on your account.
INSIDE AND OUTSIDE SCOPE
Where This Policy Applies
Not every data point or service falls under this policy in the same way. The four areas below clarify what is fully covered, what is partially covered and what sits outside our direct responsibility.
Account Access and Login
All data collected when you log in — credentials, device fingerprint, session token — falls fully within this policy. You can request a record of this data through the support route listed below.
Wallet Transactions
Deposits and withdrawals processed through bKash, Nagad and Rocket are covered for the reference data we hold. The payment provider's own policy governs data on their side of the transaction.
Platform Content and Games
Your game session history and account activity on aq880 are covered. Game content delivered by studios such as JDB, Spadegaming, Habanero and Microgaming is governed by their own data terms where applicable.
Third-Party Links
Links from our platform to external sites are outside the scope of this policy. Once you leave aq880, the destination site's privacy terms apply and we have no control over how they handle your data.
YOUR ACCOUNT RIGHTS
Practical Steps to Manage Your Data
You have concrete options when it comes to the information aq880 holds about you. Reviewing your transaction history is straightforward — log in, open the account section and the ledger shows every deposit and withdrawal tied to your wallet, including bKash, Nagad and Rocket references. If a detail in your profile is wrong — a contact number, an email address — you can update it directly in account settings or ask support to correct it on your behalf. Raising a question about how a specific piece of data is used does not require a formal process; the support contact below handles these requests. If you want to close your account and request deletion of your personal data, that route is also available through support. Response times depend on the nature of the request and are not guaranteed to a fixed window, but every request is acknowledged and handled in order.
Review Your Records
Open the account section after logging in to see your full transaction ledger, session history and profile data held by aq880.
Correct Account Details
Update your contact information directly in account settings. For fields you cannot edit yourself, contact support with the correction and your account reference.
Raise a Data Question
If you want to know why a specific data point is collected or how long it is kept, send the question through the support contact route below.
Request Account Closure
To close your account and ask for personal data deletion, contact support directly. Eligibility for full deletion depends on applicable legal retention requirements in your region.
POLICY CONTACT ROUTES
How to Reach Us About This Policy
If this policy raises a question you cannot answer by reading it, these are the routes to reach the aq880 support team. Use the channel that suits you — all three connect to the same team handling account and policy queries.
Live Chat
Open the chat window from any page on aq880 to reach support directly. Use this for account-specific data questions that need a quick response.
Email Support
Send your policy or data query to the support email address listed in your account dashboard. Include your account reference so the team can locate your records.
Help Centre
The help section on aq880 covers common policy questions and account management steps. Check there first for answers about cookies, data retention and account settings.
HOW WE PROTECT YOUR DATA
Data Handling and Account Security at aq880
Security and data handling are not afterthoughts at aq880 — they are part of how the account system is built. Here is what that looks like in practice across four areas.
Data Storage
Your personal and transaction data is held on secured servers with access restricted to authorised operations staff. We do not sell your data to third parties or use it for purposes outside operating your account.
Cookies and Session Control
Cookies keep your session active and store your preferences. You can clear or block cookies through your browser settings; doing so may affect how some account features behave during your next session.
Account Security
Your account is protected by login credentials you set. If you notice activity you did not authorise, contact support immediately through live chat or email so the team can review your session log.
Policy Updates and Contact
When this policy changes, the updated version is posted here with a revision note. To request a copy of your stored data or ask about retention periods, use the support contact routes listed in the section above.
POLICY FAQ
Common Questions About This Privacy Policy
These are the questions we hear most often about how aq880 handles your data. If your question is not here, the support team can help.
What personal information does aq880 collect when I open an account?
We collect the details you provide during registration — name, contact information and the credentials you set. Once you transact, we also log payment references from bKash, Nagad or Rocket alongside session and device data needed to keep your account secure.
Does aq880 share my data with third parties?
We do not sell your data or share it for marketing. Data is shared only where necessary to process your transactions — for example, a payment reference passed to bKash, Nagad or Rocket to confirm a deposit — or where required by applicable law.
How long does aq880 keep my account data?
Retention periods depend on the type of data and the legal requirements of your jurisdiction. Transaction records are kept for as long as required by applicable financial regulations. You can ask support for details about the retention period for a specific data category.
Can I see all the data aq880 holds about me?
Yes. Log in and open the account section to review your transaction ledger and profile details. For a broader record of data held about you, contact support with your account reference and the team will handle the request.
How do I update or correct my information?
Most profile fields can be edited directly in account settings after you log in. For fields that are locked — such as your registered contact number — contact support with the correction and your account reference and the team will update it.
What happens to my data if I close my account?
When you request account closure through support, we begin the process of removing your personal data from active systems. Some records may be retained for a period required by law in your region. Support can confirm what applies to your specific account.
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